[rt-users] From: Request Tracker

[Tobias Brox]

> Is there an easy way to change who the mail messages come from?

Ehm ... the person who handles a request should have his/hers name at the
From-line?

Maybe with an additional " via RT" added to it?  You might remove that in
lib/rt/tools/mail.pm or something like that.  Use grep to find "via RT" :)

-- 
"The trouble with the world is that the stupid are
 cocksure and the intelligent are full of doubt."
- Bertrand Russell