[rt-users] escape certain mail-adresses vom autoreply.

[Tobias Brox]

> how can i make rt not to send autoreplys to predefind mailadresses..
> if that is not possible, is there a quick workaround for this?

Only thing is to hack it, I'd say.  Take a peek at
lib/rt/database/manipulate.pm. Search for those lines: 

    if ( $queues{$in_queue_id}{m_user_create}) {
        &rt::template_mail('autoreply',$in_queue_id,"$in_requestors","","","$ser
ial_num","$transaction_num","$in_subject","_rt_system",'');
    }

...and modify them, i.e.:

    if ( $queues{$in_queue_id}{m_user_create}
        # Never send autoreplies to some at email.com:
	&& $in_requestors ne "some\@email.com" 
        # Don't send autoreplies to anybody under other.com:
	&& $in_requestors !~ /other.com$/) { 
(...)