[rt-users] Feature Requests (general)

[Randy Millis]

Eric Goodman wrote:

>  . . . important to me to have a stable product than a feature-rich
> product.
>
> . . . but don't feel like you need to add all of
> those features for a 2.0 version to be a success.

I agree! The package is nice and lean and works well in v1.0.2 even!

Its better than help desk tools I have used in some big companies in my 4+
years working help desk. Personally I like it better than Remedy too.:-)