[rt-users] Delayed requests?

[Tobias Brox]

> How about making it possible to enter a request that does not become
> active until a dat set when the request is made?  For example, a
> customer wants a new PC, but not until the end of the month (new billing
> cycle)--but knows that is he does not make the request while he thinks
> of it, he will forget when the time he wanted it rolls around.

I've thought of it.  You might want to look at at(1). :)  Another
suggestion is to set the due date, give it a very low priority and let
deborah's escalation system deal with it.

-- 
Tobias Brox 
aka TobiX
+47 22 925 871