[rt-users] Feature Requests (general)

Jesse jesse at fsck.com
Wed May 3 13:17:43 EDT 2000

To be clear,
	Stability is significantly more important to me than feature-richness.
RT 2.0 will _not_ have significantly more bells and whistles than 1.0. What it
will have is a much cleaner architecture and a significantly improved code base.
Most, if not all, of the feature suggestions I've made approving noises about
are things that are in consideration for versions after 2.0.  


On Wed, May 03, 2000 at 09:33:47AM -0700, Eric Goodman wrote:
> Jesse and Tobias,
> Given the number of feature requests (and apparent feature request 
> acceptances) that have come over the list, I wanted to make a general 
> comment. While I'm just as feature happy as the next guy, it's more 
> important to me to have a stable product than a feature-rich product.
> I appreciate the flexibility you two are showing in responding to 
> these requests (and I like the idea of allowing feature expansion 
> through Perl externals that we write ourselves). At the same time, if 
> I want a totally feature-rich, custom-configurable product, I should 
> probably just go and buy something like Remedy(tm).
> Point being, what you have is great, and the features you are looking 
> to add sound great also, but don't feel like you need to add all of 
> those features for a 2.0 version to be a success.
> --- Eric
> -- 
> Eric Goodman                  | "The opinions expressed by Eric do not
> Workstation Support Group     |  represent the opinions of anyone who
> UC Santa Cruz                 |  matters."
> ericg at cats.ucsc.edu           |   --- (modified from) "Cartoon Planet"
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jesse reed vincent -- jrvincent at wesleyan.edu -- jesse at fsck.com 
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