[rt-users] root & admin mail

Eric Goodman ericg at cats.ucsc.edu
Mon May 22 14:44:48 EDT 2000

>  >  I've just installed RT, and it seems to be exactly what I was looking
>>  for. I made all the queues I think I need, however, every time that
>>  a request is made, root gets an email too - not something I like. I was
>>  thinking of having an "rtadmin" user, which gets all the mails - or better
>>  yet, some way of stopping routine mails going to the queue admins, as well
>>  as the queue members.
>>   Is this possible ? I tryed to give the user "root" no access to any
>  > queues, but when I hit update, it resets the root access to be "Admin".

My experience is that if you do not define an email address for a 
user, that user won't get any email. I'd just remove root's mail 
alias. Don't know if that works for the admin, but it does for joe 

--- Eric

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