[rt-users] open and close email only

rt at ghost.ntelos.net rt at ghost.ntelos.net
Sun Nov 5 15:56:19 EST 2000

Hey Guys,
Is there an option or a way that I can make RT email users only when a
ticket is opened and closed? I like the idea about email, but sending on
every comment and transaction goes a little too far.

Thanks so much!

RT Admin

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