[rt-users] which field contains the comments or replies
Christian Schwarz, UNIX-Admin
sysadmin at ff-muenchen.de
Wed Nov 8 05:01:44 EST 2000
On Wed, 8 Nov 2000 Jens.Mattfeld at atmel-wm.com wrote:
> Hello,
>
> which field in which table contains the comments and replies made to a
> request? If I open a request I can see that comments were made. But the text
> of the comments is not longer there.
The body of the comments + replies is stored in the filesystem, not in the
database. Check out the subdirectory "transactions" in your RT
installation directory.
Hope this helps,
CS
--
Christian Schwarz, F&F UNIX/Linux System Administrator
F&F Computer Anwendungen Tel: 089/51727-0
und Unternehmensberatung GmbH Fax: 089/51727-111
Westendstr. 195 Mail:C.Schwarz at ff-muenchen.de
D-80686 Muenchen http://www.ff-muenchen.de
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