[rt-users] which field contains the comments or replies

Christian Schwarz, UNIX-Admin sysadmin at ff-muenchen.de
Wed Nov 8 05:01:44 EST 2000

On Wed, 8 Nov 2000 Jens.Mattfeld at atmel-wm.com wrote:

> Hello,
> which field in which table contains the comments and replies made to a
> request? If I open a request I can see that comments were made. But the text
> of the comments is not longer there.

The body of the comments + replies is stored in the filesystem, not in the
database.  Check out the subdirectory "transactions" in your RT
installation directory.

Hope this helps,


Christian Schwarz, F&F UNIX/Linux System Administrator
F&F Computer Anwendungen        Tel: 089/51727-0
und Unternehmensberatung GmbH   Fax: 089/51727-111
Westendstr. 195                 Mail:C.Schwarz at ff-muenchen.de
D-80686 Muenchen                http://www.ff-muenchen.de

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