[rt-users] Q: Multiple Requestors per Ticket?
Paul Hirose
phirose at sac.verio.net
Mon Nov 27 20:20:21 EST 2000
> you should be able to simply set up "Requestor" as a comma delimited
> list of email addresses.
Is "Requestor" a Header I can use in the email-msg that I create and send
to the queue to generate a ticket?
I take it, if I "Create requests in queue" via the "/rt/webrt.cgi" script,
I can simply enter multiple email-addresses as I see fit, comma-delimited.
Is there an equivalent field/data-source when the Request is generated
via an incoming email-msg?
PH
--
_____________________________________________________________________
Paul Hirose -- phirose at sac.verio.net Voice: 916-856-1530
Verio, the new world of business Fax: 916-856-1540
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