[rt-users] Requests in mySQL, but not showing up in RT web UI?

[Paul Lussier]

Hi all,

I'm running RT-1.0.4, with mySQL-3.22.  I seem to be experiencing a bizarre 
phenomenon of entering cases into RT, receiving the e-mail generated by RT, 
but then not being able to view them in the web interface.

If I enter the specific number into the "Display Request #" field and click 
the button, I get all the information, but I need to know the case number, 
since they're not showing up in the request queue.

Any ideas?

Thanks,


-- 
Seeya,
Paul
----
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