[rt-users] To many mails
gregwhite at ihermes.com
Tue Oct 24 01:15:41 EDT 2000
> Sounds like you've turned on "notify requestor of transaction" turn it off.
Personally, I _like_ that notification, but too many users whined about
a single extra email telling them that someone actually did _something_
their problem was too much to handle). I liked letting requesters know
even if they didn't get to _read_ our comments, at least we were doing
with it. Oh well. End users, what are ya gonna do?
More information about the rt-users