[rt-users] Re: RT 2.x

Lawrence Lee llee at mail.ivillage.com
Tue Oct 24 12:01:37 EDT 2000

matter of personal pref and needs, i think. some of the features like ticket
dependencies and hierarchies could be really useful in my environment. *drooling*

Richard West wrote:

> I dunno.. I'm probably rocking the boat here, but, to be honest, the RT2.x GUI
> scares the crap out of me.  RT's a great application, but, on first glance,
> RT2.x adds another whole layer of complexity to the GUI that looks to make the
> Admin's life more difficult rather than make it easier...

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