[rt-users] Email on ticket creation

[Ben Carter]

Well I have tried every single option - the person (a non-queue member) who
created the ticket gets a reply, but the call is allocated to "nobody" and
no queue members get notified that there is a new ticket.

Any ideas?

Ben.

----- Original Message -----
From: "Stephen Hauskins" <stephen at mendel.ucsc.edu>
To: <ben at aoncue.net>
Sent: Tuesday, October 24, 2000 5:05 PM
Subject: Re: [rt-users] Email on ticket creation


>
>
> Yes, use the admin-webrt.cgi and when you create/modify queues you
> can specify who gets email about what.
>
> >
> >
> > Hi,
> >
> > Is there anyway to email all queue members when a ticket is
automatically
> > created by someone sending in an email?
> >
> > Ben.
> >
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
>
>