[rt-users] various things

Jesse jesse at fsck.com
Mon Sep 4 15:22:02 EDT 2000

On Mon, Sep 04, 2000 at 09:16:56PM +0200, Othmar Pasteka wrote:
> hi,
> maybe i reported it already but i am not sure but when i reply to
> a request via email i ahve to put the original requestor into the
> cc/bcc filed otherwise it's pretty much acting as a comment, i.e.
> does not send a mail to the requestor.
> do i need to edit an option or something else?
It sounds like you've set up your rt mail alias as a "comment" alias.

Comment means that things don't get sent to the requestor
Correspond means that things get sent to the requestor
Action means that the mail message should only be parsed for %RT commands.


> and btw. what is the exact difference betrween the various queue
> commands action, correspond, comment. they aren't that clear to
> me. i know the generell meaning but not in particular.
> so long
> Othmar
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jesse reed vincent --- root at eruditorum.org --- jesse at fsck.com 
pgp keyprint: 50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
<Dr_Memory> the point is that words were exchanged.  neurolinguistic
programming will do the rest.  they should be showing up at my house
any day now.

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