[rt-users] webrt replies not mailed to requestor (fwd)

[bill at daze.net]

On Tue, 12 Sep 2000, Jesse wrote:
> You should know that if the requestor is a queue member, they won't
> get the requestor copy.

[LIGHT BULB ON]
Okay I think I finally got a clue as to what you meant by the above
statement.  If the requestor's e-mail address is one of the webrt user's
e-mail address, then no mail (replies) will be sent to them... okay, not
sure I quite understand why at the moment, but now that I understand I can
live with it.  We will either leave the webrt user's e-mail address blank
or set it to the queue's address as we are never going to send e-mail to
the webrt user's.  They will do all work via the web interface.

Thanks!  This is getting interesting.  

-Bill