[rt-users] Web Ticket Layout?

Jesse jesse at fsck.com
Mon Apr 2 17:37:17 EDT 2001


There aren't really docs


On Sat, Mar 31, 2001 at 05:53:37PM -0500, David Sarno wrote:
> 
> 
> Are there some docs that describe how to fiddle with rt2's web page layout?
> For example, I'd like to favor the History section above the Relationships
> section (perhaps eliminating Rel. altogether).  This way, users can read
> initial comments without having to scroll.  Can I just turn the
> Relationships section off with a switch?
>

You need to edit the web templates. for example: WebRT/Ticket/Display.html
Take a look. it should be pretty self explanatory.

> 
> ---dave
> 
> 
> p.s. I might as well ask this FAQish question here: how do you get comment
> text in from the CLI?  From perusing Ticket.pm's GetOpt structure, it looks
> like you can't...?
>

/opt/rt2/bin/rt --id=23 --comment   

should do what you want. or do you want to do it without invoking an editor?

--comment --source /path/to/file --no-edit 

will do that


> 
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-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90

<Dr_Memory> the point is that words were exchanged.  neurolinguistic
programming will do the rest.  they should be showing up at my house
any day now.




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