[rt-users] (no subject)

Split infinity Tech Support jason at splitinfinity.net
Thu Apr 5 17:07:07 EDT 2001


That was just the kick in the pants that I needed, thanks. It's working
great now.


Jason

On 05 Apr 2001 16:22:31 -0400, Jesse wrote:
> What scrips have you configured for your queue?
> RT2 requires you to explicitly tell it to send mail on correspondence,
> unlike RT 1.0.x.
> 
>         -j
> 
> 
> On Thu, Apr 05, 2001 at 12:58:21PM -0700, Split infinity Tech Support wrote:
> > I have set up 1.3.70 for testing and am having some problems. I thought
> > I had everything configured correctly, but I can't seem to send email
> > replies to tickets.
> > 
> > I can send email to create the ticket and the autoresponder is able to
> > send its mail, but when I reply to the ticket from inside RT, it never
> > gets sent, not even an error in the maillog, just gets recorded on the
> > ticket.
> > 
> > Am I missing something? I'm running it on Redhat 7.0 with the stock
> > sendmail and the following in my config.pm (comments snipped for
> > brevity)
> > 
> > # {{{ Outgoing mail configuration
> > 
> > $CorrespondAddress="RT::tech\@splitinfinity.net";
> > 
> > $CommentAddress="RT::tech\@splitinfinity.net";
> > 
> > $MailCommand = 'sendmailpipe';  (I have tried this with just "sendmail"
> > as well)
> > 
> > $SendmailArguments="-it -ODeliveryMode=b -OErrorMode=m";
> > 
> > $SendmailPath = "/usr/sbin/sendmail";
> > 
> > $UseFriendlyToLine = 0;
> > 
> > 
> > Thanks for any help you can offer
> > 
> > Jason 
> > 
> > 
> > -- 
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> > 
> 
> -- 
> jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
> 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> 
> I have images of Marc in well worn combat fatigues, covered in mud, 
> sweat and blood, knife in one hand and PSION int he other, being 
> restrained by several other people, screaming "Let me at it! 
> Just let me at it!"  Eichin standing calmly by with something 
> automated, milspec, and likely recoilless.
>                               -xiphmont on opensource peer review
> 

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