[rt-users] FreeBSD

Ashby Gochenour rt at noc.ntelos.net
Mon Apr 9 12:38:44 EDT 2001


Ah,
That makes sense. I didn't see that part of the readme (duh!)
I've done that Aliasing and ScriptAlias and it now looks like I'm at least
hitting the right directory.

I'm now getting a couple errors that are causing trouble.


#1:

[Mon Apr  9 11:10:49 2001] [error] [client 192.168.50.205] File does not
exist: /usr/local/www/data/webrt

this is true. This directory does not exist. Do I need to create this
directory or am I missing something in httpd.conf ?


#2: (is this a permission issue, or am I missing a cgi module or
something?)

[Mon Apr  9 11:10:55 2001] [error] [client 192.168.50.205] (13)Permission
denied: mod_mime_magic: can't read `/usr/local/rt/bin/cgi/webrt.cgi'
Undefined subroutine CGI::Vars
[Mon Apr  9 11:10:55 2001] [error] [client 192.168.50.205] Premature end
of script headers: /usr/local/rt/bin/cgi/webrt.cgi
[Mon Apr  9 11:11:10 2001] [error] [client 192.168.50.205] (13)Permission
denied: mod_mime_magic: can't read `/usr/local/rt/bin/cgi/admin-webrt.cgi'
Undefined subroutine CGI::Vars
[Mon Apr  9 11:11:10 2001] [error] [client 192.168.50.205] Premature end
of script headers: /usr/local/rt/bin/cgi/admin-webrt.cgi
[Mon Apr  9 11:17:24 2001] [error] [client 192.168.50.205] Directory index
forbidden by rule: /usr/local/rt/lib/images/

Thanks once again!

Ashby



On Mon, 9 Apr 2001 sam at eigroup.com wrote:

> vi httpd.conf
> 
> add these:
> 
> Alias /webrt/  /wherever/the/hell/you/installed/rt/lib/images/
> ScriptAlias /rt/  /wherever/the/hell/you/installed/rt/bin/cgi/
> 
> then stop and start yer apache...
> 
> and all should be well...
> 
> According to Ashby Gochenour:
> 
> > Thanks :)
> > No, I didn't edit the httpd.conf file (*kicking myself*).
> > I'm looking at it now. How do I tell it to look to the
> > /usr/local/rt/bin/cgi directory?
> > 
> > I believe that I just moved the CGIs to the /usr/local/www/cgi-bin
> > directory last time I did RT. Is there a better way to do this?
> > 
> > Thanks for the reply!
> > 
> > Ashby
> > 
> > On Mon, 9 Apr 2001 sam at eigroup.com wrote:
> > 
> > > Sorry, I'm not really functioning properly today, it's monday ;) to rephrase the question:
> > > 
> > > You edited the httpd.conf, right?
> > > 
> > > According to Ashby Gochenour:
> > > 
> > > > Hey Sam,
> > > > Pardon me for being an idiot, but what does frob mean? :)
> > > > I'm new to freebsd, and I've not done that to apache in my past experience
> > > > that I know of.
> > > > 
> > > > Thanks for the reply!
> > > > 
> > > > Ashby
> > > > 
> > > > > You did frob your httpd.conf, right?
> > > > > 
> > > > > According to Ashby Gochenour:
> > > > > 
> > > > > > Sam,
> > > > > > Thanks for the info!
> > > > > > That fixed the compile problem though I now have another.
> > > > > > The compile is done:
> > > > > > 
> > > > > > Congratulations. RT has been installed. 
> > > > > > (Now, create a queue, add some users and start resolving requests)
> > > > > > noc#  
> > > > > > 
> > > > > > But when I go to localhost/cgi-bin/webrt.cgi, I get a 'page not found'.
> > > > > > 
> > > > > > I wonder what could be wrong now?
> > > > > > 
> > > > > > Thanks for any info and thanks for the reply! 
> > > > > > 
> > > > > > Ashby
> > > > > > 
> > > > > > On Mon, 9 Apr 2001 sam at eigroup.com wrote:
> > > > > > 
> > > > > > > 
> > > > > > > 
> > > > > > > According to Ashby Gochenour:
> > > > > > > 
> > > > > > > > Hey Everyone,
> > > > > > > > 
> > > > > > > > I'm installing RT version 1.0.1 in preparation to move an existing 1.0.1
> > > > > > > > system from debian linux to a freebsd box.
> > > > > > > > 
> > > > > > > > I've edited the Make file /tmp/rt/Makefile and inserted the variables for
> > > > > > > > my setup. 
> > > > > > > > 
> > > > > > > > I do have one question about this. In the Makefile it asks who the
> > > > > > > > MYSQL_DBADMIN is. The default is set to root. I've installed mysql on this
> > > > > > > > freebsd machine, but I've not defined any users. Can anyone tell me how to
> > > > > > > > do that, and will I need to have that done before I compile RT?
> > > > > > > > 
> > > > > > > > At any rate, the reason I'm writing is because when I try to 'make' in the
> > > > > > > > RT tmp directory, I get an operator error.
> > > > > > > > 
> > > > > > > > error:
> > > > > > > > 
> > > > > > > > noc# make
> > > > > > > > "Makefile", line 200: Need an operator
> > > > > > > > "Makefile", line 202: Need an operator
> > > > > > > > "Makefile", line 204: Need an operator
> > > > > > > > make: fatal errors encountered -- cannot continue
> > > > > > > > 
> > > > > > > > 
> > > > > > > > The lines it is complaining about are below the portion to be edited:
> > > > > > > >  
> > > > > > > > ifdef DBADMIN_MYSQL_PASS
> > > > > > > > DBADMIN_MYSQL_PASS_STRING = -p$(DBADMIN_MYSQL_PASS)
> > > > > > > > else
> > > > > > > > DBADMIN_MYSQL_PASS_STRING =
> > > > > > > > qendif
> > > > > > > > 
> > > > > > > > 
> > > > > > > > Can anyone help me out with some advice?
> > > > > > > 
> > > > > > > I had the same prob... the answer lies in GNU make... http://www.gnu.org/software/make/make.html... otherwise you've got to frob the Makefile...
> > > > > > > 
> > > > > > > > 
> > > > > > > > Thank you kindly!
> > > > > > > > 
> > > > > > > > Ashby Gochenour
> > > > > > > > Unix Administration
> > > > > > > > NTELOS
> > > > > > > > 
> > > > > > > > 
> > > > > > > > _______________________________________________
> > > > > > > > rt-users mailing list
> > > > > > > > rt-users at lists.fsck.com
> > > > > > > > http://lists.fsck.com/mailman/listinfo/rt-users
> > > > > >  > 
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