[rt-users] Mail Gateway Setup

[Doug Weir]

Sounds like sendmail restricted shell (smrsh) is clobbering rt-mailgate,
look for your smrsh directory and symlink rt-mailgate into it.

weirD

On Wed, 11 Apr 2001, Mixo wrote:

> 
> 
>  rt:             "|/opt/rt2/bin/rt-mailgate --queue general --action 
> correspond"
>  rt-action:      "|/opt/rt2/bin/rt-mailgate --queue general --action
> action"
> 
> Whenever I try to send emails to "rt" I get the following error:
> !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
> 
>     ----- The following addresses had permanent fatal errors -----
> "|/opt/rt2/bin/rt-mailgate --queue general --action correspond"
>     (reason: service unavailable)
>     (expanded from: rt)
> 
>   ----- Transcript of session follows -----
> smrsh: rt-mailgate not available for sendmail programs
> 554 5.0.0 "|/opt/rt2/bin/rt-mailgate --queue general --action
> correspond"... Service unavailable
> 
> Reporting-MTA: dns; ticketserv.forum.org
> Arrival-Date: Wed, 11 Apr 2001 11:40:11 +0200
> 
> Final-Recipient: RFC822; rt at ticketserv.forum.org
> X-Actual-Recipient: X-Unix; |/opt/rt2/bin/rt-mailgate --queue general
> --action correspond
> Action: failed
> Status: 5.5.0
> Diagnostic-Code: X-Unix; 69
> Last-Attempt-Date: Wed, 11 Apr 2001 11:40:13 +0200
> 
> !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
> 
> What in the world is going on? And how do I get around this?
> Please, help!
> 
> 
> Thanks.
> Mixo
> (I am curerntly using version 2.3-69 of RT, and sendmail 8.x -the version
> that comes with redhat 7.0)
> 
> 
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
> 
> 

------------------------------------------------------------------------
Douglas Weir                      dweir at theochem.uwaterloo.ca
Chemical Physics Dept.            Earth-Science & Chemistry 330A
University Of Waterloo                (519) 888-4567 x6110 
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