[rt-users] empty cases in web

[Split infinity Tech Support]

FWIW, I am seeing the exact same problem. it seems to occur between 8pm and
Midnight, server time, not sure if that has anything to do with it, but it
might.

My system is a Pentium III running RedHat 7.0 with mysql-3.23.32

Anyone have any ideas what might be happening?

Jason




> Actually what I thought was The Problem wasn't.  It was certainly *a* 
> problem but apparently not the cause of the situation detailed in my 
> original message.
> 
>   I'm finding the mystery of the empty tickets happening again.  We had 
> no problems for a couple weeks and then I noticed the tickets were 
> empty again in the web interface.  I'm no mysql guru but things looked 
> okay there.  (Is there any logging I can bump up to see what may be 
> causing this?)  I reboot the machine and it logs cases just fine for 
> another couple weeks then the tickets are empty again.  I'm baffled.
> 
> FWIW, this is an SGI Indy, 96M memory, Irix 6.5.10, using the SGI 
> Freeware port of MySQL-3.22.21, RT-1.0.7
> 
> Thanks for any help,
> Todd
> 
> 
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