[rt-users] empty cases in web

[Jesse]

sounds like your webserver and mailserver processes have different ideas about 
the current timezone.
This design flaw is fixed in RT2


On Tue, Apr 17, 2001 at 09:08:38AM -0500, Todd Jagger wrote:
> At 11:13 AM 4/16/2001, Split infinity Tech Support wrote:
> >FWIW, I am seeing the exact same problem. it seems to occur between 
> >8pm and
> >Midnight, server time, not sure if that has anything to do with it, 
> >but it
> >might.
> >
> >My system is a Pentium III running RedHat 7.0 with mysql-3.23.32
> >
> >Anyone have any ideas what might be happening?
> >
> >Jason
> 
> Weird.  You're right, it does do it only between certain times.  I went 
> back through the cases and saw the pattern.  And I noticed a new case 
> coming in last night at 10pm that was empty on the web, but this 
> morning at 8am cases that came in all had notes in their web 
> tickets.  That's really bizarre.
> 
> TJ
> 
> 
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-- 
jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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