[rt-users] Notify owner of assigned ticket

ronny.pettersen at telenor.com ronny.pettersen at telenor.com
Fri Aug 3 03:09:42 EDT 2001


Hi,

How do I enable notification of a user when he have been assigned
a ticket. I think this was default in RT1. I'm using RT 2.0.4.
(upgraded from RT1).

I tried adding "OnCreate NotifyOwner AutoReply" in the global configuration,
but it seems like that didn't help.

btw: A little spelling error "Scrips" should be "Scripts" under
Config-Global-Scrips?


regards,
Ronny Pettersen




More information about the rt-users mailing list