[rt-users] cannot write session data

[Nate Amsden]

Im tryin to install rt2.0.4 and am recieving this error
from apache. I saw another guy had the same error so
I'm hopin it may be possible to resolve it.

i saw this post:
http://lists.fsck.com/pipermail/rt-users/2001-July/003237.html

and put the $@ in the script and the full error i get is:

[Fri Aug  3 15:34:51 2001] [error] RT Couldn't write to session directory
'/usr/local/rt/WebRT/sessiondata'. Check that this directory's permissions are
correct Can't locate object method "hexhash" via package "MD5" (perhaps you
forgot to load "MD5"?) at /usr/share/perl5/Apache/Session/Generate/MD5.pm line
26.
	(in cleanup) Object already exists in the data store at
/usr/share/perl5/Apache/Session/Store/File.pm line 38.
. at /usr/local/rt/bin/webmux.pl line 144.

the thing im not sure about is which MD5.pm I should be using,
both seem to generate the same error:
gopher:/usr/local/rt# locate MD5.pm
/usr/lib/perl5/Digest/MD5.pm
/usr/share/perl5/Apache/Session/Generate/MD5.pm

I get matches for the word hexhash if i grep on the
Apache/Session/Generate/MD5.pm but none on the Digest/MD5.pm
So im using the Session/Generate/MD5.pm.

another odd thing is this:
gopher:/usr/local/rt# apachectl start
Subroutine generate redefined at /usr/share/perl5/Apache/Session/Generate/MD5.pm
line 18.
Subroutine validate redefined at /usr/share/perl5/Apache/Session/Generate/MD5.pm
line 32.
/usr/sbin/apachectl start: httpd started

I don't know if its important or not ? It does indeed
write to /usr/local/rt/WebRT/sessiondata, if i rm the
file(s) in there and restart apache and try to load the
page it writes this file:
-rw-------    1 www-data www-data        0 Aug  3 15:34 Apache-Session-.lock

my apache server runs as user/group www-data. I saw
another posting reccomending turning on netscape's
"prompt for cookies" option which i did and i did not
recieve any cookies.

Yet another odd thing during installation was this:


gopher:~/rt-2-0-4# make fixdeps
/usr/bin/perl ./tools/testdeps -fix mysql
Checking for DBI 1.18 ...found
Checking for DBIx::DataSource 0.02 ...found
Checking for DBIx::SearchBuilder 0.40 ...found
Checking for HTML::Entities...found
Checking for MLDBM...found
Checking for Net::Domain...found
Checking for Net::SMTP...found
Checking for Params::Validate 0.02 ...found
Checking for HTML::Mason 0.896 ...found
Checking for CGI::Cookie 1.06 ...found
Checking for Apache::Cookie....Apache::Cookie not installed.Installing with
CPAN...CPAN: Storable loaded ok
Going to read /root/.cpan/Metadata
  Database was generated on Fri, 03 Aug 2001 04:59:22 GMT
Apache::Cookie is up to date.

Checking for Apache::Session 1.53 ...found
Checking for Date::Parse...found
Checking for Date::Format...found
Checking for MIME::Entity 5.108 ...found
Checking for Mail::Mailer 1.20 ...found
Checking for Getopt::Long 2.24 ...found
Checking for Tie::IxHash...found
Checking for Text::Wrapper...found
Checking for Text::Template...found
Checking for File::Spec 0.8 ...found
Checking for Errno...found
Checking for FreezeThaw...found
Checking for File::Temp...found
Checking for Log::Dispatch 1.6 ...found
Checking for DBD::mysql 2.0416 ...found
gopher:~/rt-2-0-4# make testdeps
/usr/bin/perl ./tools/testdeps -warn mysql
[..]
Checking for Apache::Cookie....Apache::Cookie not installed.
[..]

So maybe that has something to do with it? a co worker
had the same error when he was trying to install on a redhat
machine(this is a debian machine)

I too tried to set the session dir to /tmp and it failed
with same error, since its writing to it i know its not
a permissions problem .......any ideas?

thanks!

nate


-- 
Nate Amsden
System Administrator
GraphOn
http://www.graphon.com