[rt-users] AutoReply but not to AdminCcs?
Martin Schapendonk
martin at schapendonk.org
Tue Aug 7 04:38:28 EDT 2001
Hi,
In my installation, RT sends an auto reply to requestors (scrip
"OnCreate AutoreplyToRequestors Autoreply"). Works like a charm.
But, sometimes one of our own staff raises an issue. And he gets an auto
reply also. Quite logical, but also not needed, because he knows the
drill (after all, he is staff). Is it possible to prevent AutoReply's
being sent to Watchers (or AdminCCs) on the queue?
Martin
--
Martin Schapendonk, martin at schapendonk.org, Phone: +31 (0)6 55770237
Student Information Systems and Management at Tilburg University
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