[rt-users] $RT::MailCommmand = smtp

[Steve Poirier]

Wll i think there are some things in your config that are not correctly
setuop.

We have 8 queues for 8 different products and every replies are sent with
the correct email corresponding to the queue not nobody at mydomain.com. I
don't remember when i was configuring the system but "mydomain" sounds like
a variable that you did not configured.

There is something like this in config.pm:

#This is the default address that will be listed in
#From: and Reply-To: headers of mail tracked by RT unless overridden
#by a queue specific address

$CorrespondAddress="RT::rt\@rt2.inet-technologies.com";

$CommentAddress="RT::rtcomment\@rt2.inet-technologies.com";

So if you dont have configured queues, maybe its there you have a
nobody at mydomain... Read the docs carrefully and go through each lines of
config.pm to be *sure* everything is configured properly.

Regards,
__
Steve Poirier
Project manager
Inet-Technologies inc.

----- Original Message -----
From: "Rafael Corvalan" <Rafael.Corvalan at linkvest.com>
To: "Jesse" <jesse at fsck.com>
Cc: <rt-users at lists.fsck.com>
Sent: Tuesday, August 07, 2001 3:04 PM
Subject: RE: [rt-users] $RT::MailCommmand = smtp


> You're absolutely right. On the other hand, using sendmail causes the
> "MAIL FROM" command sent at the beginning of the SMTP connection beeing
> sent as:
>
> MAIL FROM: <nobody at myhost.mydomain.com>
>
> if sendmail is not configured otherwise. This should be OK since this is
> just the "reverse-path" and should be used only to report
> non-deliveries.
> The major problem is that some domain (I know some...) rejects such
> messages since myhost.mydomain.com does not resolve on the DNS (myhost
> is into the company network, and not on the DMZ neither the internet).
>
> To correct that problem, I have 2 possibilities:
>
> 1) Create an alias on the DNS so "myhost.mydomain.com" have a dummy IP
> address
> 2) Change the sendmail configuration so the FROM: is another adress
> (like postmaster at mydomain.com).
>
> But as you well suggested, it's better to do one of these things instead
> of using the smtp method....
>
> Rafael
>
> -----Original Message-----
> From: Jesse [mailto:jesse at fsck.com]
> Sent: mardi, 7. août 2001 20:57
> To: Rafael Corvalan
> Cc: rt-users at lists.fsck.com
> Subject: Re: [rt-users] $RT::MailCommmand = smtp
>
>
> Long long long ago I tested it. and it worked. but a lot has changed
> since then and I don't know of anyone using it in production.  One thing
> that worries me about using the 'smtp' transport is that it doesn't
> really have any sort of graceful way of queueing messages if the
> server's off line. So there's a greater chance of losing mail.
>
>         -j
>
>
> On Wed, Aug 08, 2001 at 12:49:30AM +0800, Rafael Corvalan wrote:
> > Hello people,
> > Has someone tested the $RT::MailCommand = 'smtp'?
> > In fact, if the MailCommand is not sendmail, the $RT::MailParams is
> > passed as the 2nd argument to Mail::Mailer::new(), but the this method
>
> > requires an array, not a scalar. I didn't went in depth in
> > Mail::Mailer, so maybe somewhere there is a check and the scalar is
> > derefernced to get an array. Has someone tried to used the "smtp"
> method for MailCommand? Thanks Rafael
> > --
> >
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> --
> jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
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