[rt-users] Mime attachments

[Andreas Kruthoff]

I saw it, but the default is at 10MB, my mySQL server starts with 
max_allowed_packet of 16MB but still, a "big" (<<10MB) attachment does 
not show up. ;-(


Ralph Angenendt wrote:

> Andreas Kruthoff wrote:
> 
> 
>> Is there a size limit with mime attachments? If I send a mail to the RT 
>> system with an attachment of about 500KB, it is not downloadable. It 
>> does not appear. Smaller attachments work fine.
> 
> 
> This did not jump in your face, when you customized
> /path/to/rt2/etc/config.pm?
> 
> | # $MaxAttachmentSize sets the maximum size (in bytes) of attachments
> | #stored in the database.
> | 
> | # For mysql and oracle, we set this size at 10 megabytes.
> | # If you're running a postgres version earlier than 7.1, you will need
> | # to drop this to 8192. (8k)
> | 
> | $MaxAttachmentSize = 10000000;
> | 
> | # $TruncateLongAttachments: if this is set to a non-undef value,
> | # RT will truncate attachments longer than MaxAttachmentLength.
> | 
> | $TruncateLongAttachments = undef;
> | 
> | 
> | # $DropLongAttachments: if this is set to a non-undef value,
> | # RT will silently drop attachments longer than MaxAttachmentLength.
> | 
> | $DropLongAttachments = undef;
> 
> Ralph