[rt-users] nag function, script done

[Taylor, Bryant]

I totally second that. Thanks to Jesse and all the others who and given
there time to make this program....  My hat's off to you!!!!

BTW, I just started a new job here in CA, and they didn't have any kind of
helpdesk tools, and I used the 1.0.3 version awhile back at my last
Company..so I thought I would get started off right and install the new
version.. and man to my suprise.. I got some killer feedback from my
management....

Thanks again.....



-----Original Message-----
From: Steve Poirier [mailto:steve at inet-technologies.com]
Sent: Tuesday, August 07, 2001 9:05 PM
To: Karel P Kerezman
Cc: rt-users at lists.fsck.com
Subject: Re: [rt-users] nag function, script done


Well i'm not really a programmer, i'm sure my team could write (what our
head programmer call) "nice code" but it work.. I like to contribute to
softwares that really help us. Can you imagine that we were handling all
requests via imap accounts lol. But this script is a little thing compared
to the whole system, thanks to jesse who almost "saved my life" with this
nice piece of software.
__
Steve Poirier
Project manager
Inet-Technologies inc.

----- Original Message -----
From: "Karel P Kerezman" <rael at zero.kgon.com>
To: <rt-users at lists.fsck.com>
Sent: Tuesday, August 07, 2001 6:28 PM
Subject: Re: [rt-users] nag function, script done


> On Tue, 07 Aug 2001 16:13:52 -0400, Steve Poirier said:
> > Hello all,
> >
> >  I just wrote a script that you can add to your crontab for RT2/MySQL to
send
> >  a email report to all privileged users who have open tickets.
> >  it's available at:
> >  http://dev.inet-technologies.com/rt2/
> >  File is named open_tickets.tar.gz
>
> Not to put too fine a point on it, but that is one spiffy-assed script. I
just
> replaced my hand-wrought nasty cron jobs with your script and am well
pleased.
> Thank you!
>
> (Okay, so I'm not a programmer. I'm happy to be thankful that others are.)
>
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>


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