[rt-users] reset ticket ID#?
Martin Hemmings
mhemmings at trakonic.com
Fri Aug 10 12:17:17 EDT 2001
I've finished setting up users, configuring scrips and testing the queues,
and now I wish to return the database to it's original condition (ie empty
and fresh).
I used Steve's script to delete all dead tickets from the database, but when
I create a new ticket it continues on with the ticket ID# sequence.
How do I go about reseting this number so the next ticket entered in a clean
database starts at #1?
Thanks,
Martin
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