[rt-users] Delete link kills all?

[Phillip White]

I'm not sure why we haven't seen a feature where in you can select multiple 
items in the queue and delete all at once?  I mean - I can't be the only 
one who has had to go into MySql and issue:

SQL-query:
select count(1) from each_req where requestors='spam';
update each_req set status='resolved' where requestors='info@';

SQL-query:
select count(1) from each_req where subject LIKE '%spam here%';
update each_req set status='resolved' where subject LIKE '%Spam here%';

Am I? =)  Problem is - not everyone here has that sort of access to the 
database so they have to sit there with sometimes 1000's of unresolved queue!