[rt-users] Problems with individuals seeing their request via the web ui

[Christian Gilmore]

Heya. My requestors cannot see a listing of their own tickets (or any
tickets for that matter) via the web ui (rt-2.0.4). They can create
tickets and directly view their tickets by number via the web ui. Here are
my group rights:

Global:
	Everyone:
		CommentOnTicket
		CreateTicket
		ReplyToTicket
		SeeQueue
	Requestor:
		SeeQueue (redundant, I know)
		ShowTicket

Should giving the SeeQueue right globally to Everyone not be enough? Even
if it isn't, shouldn't giving it to Requestor be enough? I'm confused why
the above setup isn't adequate.

Thanks,
Christian

-----------------
Christian Gilmore
Infrastructure & Tools Team Lead
Web & Multimedia Development
IBM Software Group