[rt-users] Delete link kills all?

[Jesse]

From the web ui.  Do a search.  Click on "Update all these tickets at once"

The CLI also supports operations across multiple tickets natively.



On Thu, Aug 16, 2001 at 05:10:30AM -0400, Phillip White wrote:
> 
> I'm not sure why we haven't seen a feature where in you can select multiple 
> items in the queue and delete all at once?  I mean - I can't be the only 
> one who has had to go into MySql and issue:
> 
> SQL-query:
> select count(1) from each_req where requestors='spam';
> update each_req set status='resolved' where requestors='info@';
> 
> SQL-query:
> select count(1) from each_req where subject LIKE '%spam here%';
> update each_req set status='resolved' where subject LIKE '%Spam here%';
> 
> Am I? =)  Problem is - not everyone here has that sort of access to the 
> database so they have to sit there with sometimes 1000's of unresolved queue!
> 
> 
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jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com 
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