[rt-users] Adding extra transaction action

[Jesse Vincent]

At this point, that would require some custom code.  If you're interested
in having this added to RT, drop me a line and we can work out details.

	Thanks,
	Jesse Vincent


On Thu, Aug 16, 2001 at 09:28:26AM +0100, Marsh, Ian wrote:
> Hi all
> 
>   I wonder if someone can help. I have just installed RT 2.0.5 and am
> evaluating it for our support team. Everything looks fine so far except for
> one thing. Due to the way in which we receive certain requests we need to be
> able to forward details out of the RT system to 'some other email address'.
> Basically like the 'reply' action only taking the TO address from the form
> and not the ticket details.
> 
>   The config.pm refers to 'ExtraTransactionActions' option but gives no
> indication as to how to use it! Can anyone point me in the right direction?
> 
> Thanks,
> Ian
> 
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