[rt-users] Starts field for ticket date info?

[Steve Poirier]

I'm not sure at 100% but I think it is a field you can use to set a date by
yourself. Started seem to indicated when the ticket is first manipulated.
Starts is maybe a field you can set if you want a ticket to start in 7 days
for example. (ie: programming dept want you to start debugging a project in
7 days, so the ticket start in 7 days)

Maybe Jesse or someone else can give us more specific details about it
because seriously i am not sure.

Regards,
__
Steve Poirier
Directeur développement / Project Manager
Inet-Technologies inc.

----- Original Message -----
From: "Travis Campbell" <travis.campbell at amd.com>
To: <rt-users at lists.fsck.com>
Sent: Wednesday, August 22, 2001 12:35 AM
Subject: [rt-users] Starts field for ticket date info?


> Hi.
>
> What exactly is the 'Starts' field for in a ticket's date information?
It's
> not quite obvious from the documentation or source in 2.0.5_03.  It's
quite
> possible that I've missed it, though.
>
> The best that I can figure, is that 'Starts' is used to give a proposed
> start date for a ticket.  Is this correct?
>
> BTW, rt2 rocks!  I look forward to deploying it in my environment to
> replace our aging rt1 installation.
>
> Thanks!
> Travis
> --
>  Travis Campbell  -  Unix Systems Administrator =
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