[rt-users] RT fooled by "headers" in body
Jesse Vincent
jesse at bestpractical.com
Wed Aug 22 02:20:22 EDT 2001
That _sounds_ like you've set up a custom template containing only
the following line
<%$Transaction->Content%>
or something like it. RT would interpret your transaction's content as
the whole of the template, including using its header as the mail message's
header.
Is what's stored in RT 'correct' or does it look like the mail messages
that are being sent out?
On Wed, Aug 22, 2001 at 01:56:17PM +0800, Yeow wrote:
> If I were to write a mail with the following content in the BODY of an email message
> and send to an RT address, RT does 2 things incorrectly.
>
> 1. Mails to AdminCCs appears to come from abc at abc.com to efg at efg.com with subject "Mysubject". (instead of from "sender via RT" and to "admincc of xxx")
>
> 2. An outgoing mail goes to efg at efg.com (not an autoreply)
>
> Message in body:
> -----8<------------
> Date: Fri, 17 Aug 2001 03:10:43 +0800
> From: abc <abc at abc.com>
> X-Mailer: Mozilla 4.77 [en] (Win98; U)
> X-Accept-Language: en
> MIME-Version: 1.0
> To: efg at efg.com
> Subject: Mysubject
> Content-Type: text/plain; charset=iso-8859-1
> Content-Transfer-Encoding: 8bit
>
> blah blah blah
> -----8<-------------
>
> Apparently, think RT has been fooled by the "header" lines in the email body.
> RT should really treat stuff after a new line as pure message of a body.
>
> I'm using 2.0.5_03.
> Yeow
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