[rt-users] Ugly Migration

[Teo de Hesselle]

Well... we're preparing to go to rt2.

As part of this, I kludged the rt2 serial number up to > 5000, as we have
around 4400 tickets in RT1.

Unfortunately, If I reply to an rt1 ticket (say, #4100) and it gets put
into rt2, the MTA (postfix) spits back an erorr message, which is included
below.

This only happens when I include [UTS #4100] in the subject line.

I fear this will be very icky. Anyone got any thoughts? 


<ioffice2 at rt.itd.uts.edu.au>: Command died with status 2:
    "/usr/local/rt2/bin/rt-mailgate --queue ioffice --action correspond".
    Command output: Permission DeniedCan't locate
Mail/Mailer/sendmailpipe.pm
    in @INC (@INC contains: /usr/local/rt2/etc /usr/local/rt2/lib
    /usr/local/perl-5.6.1/lib/perl5/5.6.1/sun4-solaris
    /usr/local/perl-5.6.1/lib/perl5/5.6.1
    /usr/local/lib/perl5/site_perl/5.6.1/sun4-solaris
    /usr/local/lib/perl5/site_perl/5.6.1 /usr/local/lib/perl5/site_perl)
at
    (eval 36) line 3.


-- 
Téo de Hesselle,                   | Kites rise highest against
Unix Systems Administrator         | the wind -- not with it.
                                   |  
University of Technology, Sydney   |       -- Winston Churchill