[rt-users] Adding new fields to the web page/database?

Jesse Vincent jesse at bestpractical.com
Mon Aug 27 12:42:06 EDT 2001


Adding custom fields is currently a non-trivial task.  one of the things
that I'm looking at for 2.2.x is the ability to add free-form custom fields
to RT. (In addition to the current 'keyword selects' mechanism).  If this 
is something your organization would be interested in helping to sponsor,
that would be really cool. Otherwise, it _is_ coming, but I can't promise 
a date.

	Thanks,
	Jesse


On Mon, Aug 27, 2001 at 12:44:39PM -0300, Martin Hemmings wrote:
> 
> How difficult is it to insert new fields into the RT "create a new report"
> page?
> 
> For example, I want to add a field called "date reported" to the "create a
> new report" page so the user can enter the date when the issue was first
> reported.  The current setup automatically assigns the "date created" to the
> report, which may or may not be the same thing.
> 
> What steps are involved in modifying both the web page and the associated
> database tables?
> 
> Thanks for the help,
> Martin
> 
> 
> 
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