[rt-users] One Small Problem Getting Started

[Mitchell Wright]

My CGI is up to date, but the HTML::Mason was not. After installing the
update, I receive the following error when trying to launch apache:

[Mon Aug 27 18:03:11 2001] [error] Can't locate object method "TIEHASH" via
package "Apache::Table" at
/usr/local/libdata/perl5/site_perl/HTML/Mason/ApacheHandl
er.pm line 365.
Compilation failed in require at /home/rt/bin/webmux.pl line 20.
BEGIN failed--compilation aborted at /home/rt/bin/webmux.pl line 20.
Compilation failed in require at (eval 8) line 1.

Syntax error on line 1023 of /usr/local/apache/conf/httpd.conf:
Can't locate object method "TIEHASH" via package "Apache::Table" at
/usr/local/libdata/perl5/site_perl/HTML/Mason/ApacheHandler.pm line 365.
Compilation failed in require at /home/rt/bin/webmux.pl line 20.
BEGIN failed--compilation aborted at /home/rt/bin/webmux.pl line 20.
Compilation failed in require at (eval 8) line 1.

../bin/apachectl start: httpd could not be started

I upgraded to 1.03... Should I down grade?? You can see my mod_perl status
report here:

http://www.inlondon.com:2001/perl-status

I checked Apache::Table and it is up to date.

Mitchell


On 8/27/01 5:31 PM, "Jesse Vincent" <jesse at bestpractical.com> wrote:

> Try bringing you CGI and HTML::Mason up to the latest versions in CPAN
> and tell me if that fixes it.
> 
> 
> On Mon, Aug 27, 2001 at 04:25:41PM -0400, Mitchell Wright wrote:
>> Greetings Everyone,
>> 
>> I have RT installed and I think configured properly on my server. I have
>> been through all the docs and searched through the old mailing lists, if
>> this issue has been covered and I somehow missed it please accept my
>> apologies.
>> 
>> What is happening, is when making a ticket, replying or commenting to a
>> ticket I receive a persistent error in the UI:
>> 
>> RT Error     
>> No ticket specified
>> 
>> In the RT log files, I receive something to the effect of:
>> 
>> WebRT: No ticket specified
>> 
>> And in the server error logs I get:
>> 
>> WebRT: No ticket specified ()[Mon Aug 27 15:20:13 2001] [error] [client
>> 216.94.62.50] Invalid method in request ------------031144697856008
>> 
>> I have checked the permissions of all the files and give full access through
>> the admin area to the general queue and the root user and am stumped.
>> 
>> It may be a missing module as well... I installed all that were listed in
>> the documentation and the installed FreezeThaw upon an early installation
>> error. I am hoping someone else may have worked through this one and could
>> offer some help.
>> 
>> Thank you in advance,
>> 
>> Mitchell Wright
>> Internet Projects Manager
>> Nimm new media
>> 
>> 
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