[rt-users] blank messages from RT

Shane Landrum srl at mail.boston.com
Thu Aug 30 15:28:28 EDT 2001


On Thu, Aug 30, 2001 at 03:14:15PM -0400, Mitchell Wright (wright at nimm.com) wrote:
> Sounds like you are not using the right template... Double check your scrip
> config and all should be well.

I did. I have 2 different scrips:

- OnCreate NotifyAllWatchers with template StatusChange 
- OnCreate AutoreplyToRequestors with template Autoreply 

I get mail from these, but they just don't have message bodies.

srl
-- 
Shane Landrum  (srl AT boston DOT com)  Software Engineer, boston.com                     




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