[rt-users] Assigning priority on incoming tickets?

[Jesse Vincent]

It's a trivial change to the Create.html template to contain a field called 
InitialPriority and to the Display.html template to pass that value
in the call to Ticket->Create.   Longer term, the ticket submission page needs
to get fleshed out in the core.

	-j


On Fri, Aug 31, 2001 at 10:38:03AM -0400, Shane Landrum wrote:
> On Fri, Aug 31, 2001 at 04:24:14PM +0200, Andrei Gologan (agologan at gmx.mis.de) wrote:
> > Hi
> > 
> > well actually you can try this with the enhanced-mailgate. It should work,
> > RT-Requestor works the rest I haven´t tested yet.
> 
> Right, but enhanced-mailgate seems to just be for creating new tickets,
> unless I'm missing something. I need my web-UI users to be able to
> tell me how serious their problem is so I know whether or not to 
> send out a page. 
> 
> srl
> -- 
> Shane Landrum  (srl AT boston DOT com)  Software Engineer, boston.com                     
> 
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