[rt-users] Limiting SPAM into rt2 system.

Jesse Vincent jesse at bestpractical.com
Mon Dec 3 15:09:42 EST 2001

Personally, I'd recommend using a system like the RBL to limit the spam
getting into your systems.  I suspect that the ISC can probably negotiate a
discounted RBL contract ;)


On Mon, Dec 03, 2001 at 11:59:14AM -0800, Peter Losher wrote:
> Hi,
> This is more of a general implementation question, but I am looking to
> upgrade out current bug-tracking system from RT1 and req, to a integrated
> RT2 system, using PostgreSQL as a database backend.
> One question I do have, one requirement that we do have is that we accept
> bug reports via email.  While this makes it easier (we think), it opens us
> up to spam... large amounts of spam... REALLY large amounts of spam on a
> daily basis (as these bugs aliases are very well known in the Internet
> community, we are on every known spammers list).  We even have the
> occasional mail-loop to provide fun for one and all.
> Are there ways in the mail gateway abilities in RT2 to prevent this?
> Something like a cookie-based system, where you have to confirm your bug
> submission before it gets entered into the db?  Or are their other ways
> other RT admins have dealt with this issue?
> Thanks for your input... :)
> -Peter
> -- 
> Peter_Losher at isc.org - Internet Software Consortium - http://www.isc.org/
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