[rt-users] SearchBuilder/Mason Problems ??

[Mole]

Hi

Thanks for the replies

The CLI stuff tools are working ok. I can add users and change passwords no 
problem so the database seems to be working fine.  This appears to be a web 
interface issue, I've taken a look at my apache config and nothing seems to 
be amiss.

kind regards
Caroline

On Tuesday 11 December 2001  5:49 pm, you wrote:
> That sounds like your database connection isn't being properly initialized.
> Do the CLI tools work?
>
> On Tue, Dec 11, 2001 at 12:13:28PM +0000, Mole wrote:
> > Hi Everybody,
> >
> > 	I was wondering if anyone can help, I am trying to get RT working for
> > the first time, I got it installed ok  and the admin page comes up ok but
> > when I press the login box I get the the error below  ( for your
> > information I am running mandrake 8.1, Mason 1.04,
> > DBIx-SearchBuilder-0.47,
> > Apache-AdvancedExtranetServer/1.3.22).   Any suggestions or pointers
> > appreciated.
> >
> > Kind regards
> > Caroline
> >
> > Mason error
> >
> >  error in file:
> >        /usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm
> >
> >        line 789:
> >            Can't call method "SimpleQuery" on an undefined value
> >
> >  context:
> >        ...
> >        785:
> >          my $self = shift;
> >        786:
> >          my $QueryString = shift;
> >        787:
> >          my @bind_values = (@_);
> >        788:
> >        789:
> >          my $sth = $self->_Handle->SimpleQuery($QueryString,
> > @bind_values); 790:
> >        791:
> >          #TODO this only gets the first row. we should check if there are
> > more.
> >        792:
> >        793:
> >          eval {
> >        ...
> >
> >  component stack:
> >        /autohandler
> >  code stack:
> >        /usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:720
> >       
> > /usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record/Cachable.pm:71
> > /usr/lib/perl5/site_perl/5.6.1/DBIx/SearchBuilder/Record.pm:689
> > /rt/opt/lib/RT/CurrentUser.pm:185
> >        /rt/opt/WebRT/data/obj/autohandler:43
> >
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