RES: [rt-users] Grouping tickets
Jesse Vincent
jesse at bestpractical.com
Wed Dec 12 14:15:31 EST 2001
The web ui has "Update all these tickets at once". It shouldn't be too
hard to add "Merge into" functionality there....
From the cli --merge-into=<id> is there, but not in the docs.
That should be remedied in 2.0.10
On Wed, Dec 12, 2001 at 02:02:25PM -0500, Damian Gerow wrote:
>
> >Ok, but is possible to select tickets and merge then at once or I need to
> >modify each ticket individually ?
>
> You have to merge each individually, but it's cascading -- so 301->302
> means you only have to merge 302->303 to get three tickets merged.
>
> AFAIK, there's no 'merge' function for the CLI, which is something that
> I've been looking at doing. Is anyone working on the CLI utilities right now?
>
>
> _______________________________________________
> rt-users mailing list
> rt-users at lists.fsck.com
> http://lists.fsck.com/mailman/listinfo/rt-users
>
--
http://www.bestpractical.com/products/rt -- Trouble Ticketing. Free.
More information about the rt-users
mailing list