RES: [rt-users] Grouping tickets

Jesse Vincent jesse at bestpractical.com
Wed Dec 12 14:15:31 EST 2001


The web ui has "Update all these tickets at once". It shouldn't be too
hard to add "Merge into" functionality there....


From the cli   --merge-into=<id> is there, but not in the docs. 
That should be remedied in 2.0.10




On Wed, Dec 12, 2001 at 02:02:25PM -0500, Damian Gerow wrote:
> 
> >Ok, but is possible to select tickets and merge then at once or I need to
> >modify each ticket individually ?
> 
> You have to merge each individually, but it's cascading -- so 301->302 
> means you only have to merge 302->303 to get three tickets merged.
> 
> AFAIK, there's no 'merge' function for the CLI, which is  something that 
> I've been looking at doing.  Is anyone working on the CLI utilities right now?
> 
> 
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