[rt-users] CLI 2.0.9 --create with --keywords broken?
Bill Petrisko
bill at limelightnetworks.COM
Tue Dec 18 21:02:43 EST 2001
CLI 2.0.9, --create does not seem to work with --keywords. Keywords are
ignored on ticket creation (not added.)
I have tried both:
echo "body" | /local/rt2/bin/rt --create --status=new --subject='test
subject' --queue='Network' --priority=3 --noedit --comment --source - --key
words=Location/DFW
and:
echo "body" | /local/rt2/bin/rt --create --status=new --subject='test
subject' --queue='Network' --priority=3 --noedit --comment --source - --key
words=+Location/DFW
Of course, the following adds the location properly:
/local/rt2/bin/rt --id=2700 --keywords=+Location/DFW
Broken, not meant to do this (contrary to rt --help), or forgot to be added?
:)
It would be very helpful to be able to create a ticket in this manner, using
a single command line...
thanks!
bill
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