[rt-users] CLI 2.0.9 --create with --keywords broken?

Bill Petrisko bill at limelightnetworks.COM
Tue Dec 18 21:02:43 EST 2001


CLI 2.0.9, --create does not seem to work with --keywords.  Keywords are
ignored on ticket creation (not added.)

I have tried both:
   echo "body" | /local/rt2/bin/rt --create --status=new --subject='test
subject' --queue='Network' --priority=3  --noedit --comment --source - --key
words=Location/DFW

and:
   echo "body" | /local/rt2/bin/rt --create --status=new --subject='test
subject' --queue='Network' --priority=3  --noedit --comment --source - --key
words=+Location/DFW

Of course, the following adds the location properly:
    /local/rt2/bin/rt --id=2700 --keywords=+Location/DFW

Broken, not meant to do this (contrary to rt --help), or forgot to be added?
:)

It would be very helpful to be able to create a ticket in this manner, using
a single command line...

thanks!
bill






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