[rt-users] on resolve ticket how can i include history to requestor

yairv yairv at verisity.com
Tue Dec 18 04:37:25 EST 2001


First i want to thank you for your help .

I'm using rt -2 and when a ticket resolved or there is an auto replay 
its send the subject and a notification to requestor
Can you tell me please there is a way to replay with the ticket history 
throu the mail without to send the
ticket url --> <URL: {$RT::WebURL}Ticket/Display.html?id={$Ticket->id} >

I try to put  {$Transaction->Content()} but it wont send him the ticket 

Thnk's Yair

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