[rt-users] Actions and ticket dependencies

Alvise Nobile alvi at ictp.trieste.it
Fri Dec 28 14:36:37 EST 2001

I just realized that in lib/RT/Action there are a couple of
actions (OpendDependent.pm and StallDependent.pm) that look like doing
what I wanted (changing the status of a ticket when it becomes
dependent/ free from dependencies). 

But the system appears to ignore them because they are not described in
etc/insertdata (and I did not discover a way of adding actions to the DB
after creation). Too bad. Is there a specific reason? Is there any


Alvise Nobile,		    Scientific Computing Section
The Abdus Salam International Centre for Theoretical Physics
Address: str. Costiera 11, I-34100 Trieste, Italy
Tel: +39-040-2240-391       Fax: +39-040-224163/224559

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