[rt-users] Re: RT 1.0.2 working with qmail?

[Johnny Tan]

The error message in the maillog is :

Feb  4 04:22:04 aetude qmail: 981231724.229540 starting delivery 399: msg
14067 to local rt at digis$
Feb  4 04:22:04 aetude qmail: 981231724.229728 status: local 1/10 remote
0/20
Feb  4 04:22:04 aetude qmail: 981231724.291555 delivery 399: deferral:
Unable_to_chdir_to_maildir$
Feb  4 04:22:04 aetude qmail: 981231724.291669 status: local 0/10 remote
0/20
Feb  4 04:23:56 aetude qmail: 981231836.289503 starting delivery 400: msg
14068 to local rt at digis$
Feb  4 04:23:56 aetude qmail: 981231836.289614 status: local 1/10 remote
0/20
Feb  4 04:23:56 aetude qmail: 981231836.295356 delivery 400: deferral:
Unable_to_chdir_to_maildir$
Feb  4 04:23:56 aetude qmail: 981231836.295435 status: local 0/10 remote
0/20
Feb  4 04:57:04 aetude qmail: 981233824.289478 starting delivery 401: msg
14067 to local rt at digis$
Feb  4 04:57:04 aetude qmail: 981233824.289587 status: local 1/10 remote
0/20
Feb  4 04:57:04 aetude qmail: 981233824.295899 delivery 401: deferral:
Unable_to_chdir_to_maildir$
Feb  4 04:57:04 aetude qmail: 981233824.296038 status: local 0/10 remote
0/20
Feb  4 04:58:56 aetude qmail: 981233936.289470 starting delivery 402: msg
14068 to local rt at digis$
Feb  4 04:58:56 aetude qmail: 981233936.289668 status: local 1/10 remote
0/20
Feb  4 04:58:56 aetude qmail: 981233936.295374 delivery 402: deferral:
Unable_to_chdir_to_maildir$
Feb  4 04:58:56 aetude qmail: 981233936.295468 status: local 0/10 remote
0/20
Feb  4 05:35:24 aetude qmail: 981236124.289473 starting delivery 403: msg
14067 to local rt at digis$
Feb  4 05:35:24 aetude qmail: 981236124.289653 status: local 1/10 remote
0/20
Feb  4 05:35:24 aetude qmail: 981236124.295876 delivery 403: deferral:
Unable_to_chdir_to_maildir$
Feb  4 05:35:24 aetude qmail: 981236124.295969 status: local 0/10 remote
0/20
Feb  4 05:37:16 aetude qmail: 981236236.289468 starting delivery 404: msg
14068 to local rt at digis$
Feb  4 05:37:16 aetude qmail: 981236236.289664 status: local 1/10 remote
0/20
Feb  4 05:37:16 aetude qmail: 981236236.295883 delivery 404: deferral:
Unable_to_chdir_to_maildir$
Feb  4 05:37:16 aetude qmail: 981236236.295979 status: local 0/10 remote
0/20
Feb  4 06:17:04 aetude qmail: 981238624.289468 starting delivery 405: msg
14067 to local rt at digis$
Feb  4 06:17:04 aetude qmail: 981238624.289645 status: local 1/10 remote
0/20
Feb  4 06:17:04 aetude qmail: 981238624.295879 delivery 405: deferral:
Unable_to_chdir_to_maildir$
Feb  4 06:17:04 aetude qmail: 981238624.295975 status: local 0/10 remote
0/20

The aliases... are them correct?
I have commented the config.pm under /usr/local/rt/etc/ the sendmailoption
do i need to re-compile or just to change the config.pm


[root at aetude alias]# cat .qmail-rt
/usr/local/rt/bin/rt-mailgate general correspond
[root at aetude alias]# cat .qmail-support
|/usr/local/rt/bin/rt-mailgate general correspond
[root at aetude alias]# ls -al
total 11
drwxr-sr-x    3 alias    qmail        1024 Jan 22 19:34 .
drwxr-xr-x   11 root     qmail        1024 Jan 13 15:53 ..
-rw-r--r--    1 root     qmail          14 Jan 13 16:36 .qmail-admin
-rw-rw-r--    1 root     qmail           7 Jan 14 18:00 .qmail-default
-rw-r--r--    1 root     qmail           7 Jan 14 17:56 .qmail-jeremykei
lrwxrwxrwx    1 root     qmail          34 Jan 13 16:00
.qmail-mailer-daemon -> /var/qmail/alias/.qmail-postmaster
-rw-r--r--    1 root     qmail          14 Jan 14 17:56 .qmail-postmaster
-rw-r--r--    1 root     qmail          14 Jan 14 17:56 .qmail-root
-rw-r--r--    1 root     qmail          49 Feb  6 15:35 .qmail-rt
-rw-r--r--    1 root     qmail          48 Jan 22 16:03 .qmail-rt-action
-rw-r--r--    1 root     qmail          50 Jan 22 19:34 .qmail-support
drwx--S---    5 alias    nofiles      1024 Jan 13 16:03 Maildir
[root at aetude alias]#

what else the changes to use RT with qmail?
please advise.

Thanks.

Current problem:
support at domain.com is the queue i created, but email cannot reach the RT
system.
and also rt at domain.com mail aliases also cannot reach the RT.

When created a new queue, i  set it to send out email to the requestor, but
i didn't send out email.


----- Original Message -----
From: "Nathan J. Mehl" <memory at blank.org>
To: "johnny" <johnny at anodns.com>
Cc: <rt-users at lists.fsck.com>
Sent: Saturday, February 03, 2001 2:14 PM
Subject: Re: [rt-users] Re: RT 1.0.2 working with qmail?


> In the immortal words of johnny (johnny at anodns.com):
> > I did that already. but seems RT didn't receive the request and RT also
> > didn't send out the email when receive an request ( i create request via
> > web interface).
>
> May I suggest looking at qmail's log files then?  qmail-send is
> usually pretty verbose when it logs an error.
>
> -n
>
> ------------------------------------------------------------<memory at blank.
org>
> If people are deciding whether or not to use your service on the basis of
> whether they can get it in HTML, it's not a sign that HTML is about to
take
> over the world.  It's a sign that you have boring content.      (--Tim
Pierce)
>
<http://www.blank.org/memory/>----------------------------------------------
--
>