[rt-users] Moving rt to another machine

[Todd Jagger]

Hi,

I couldn't speak to your 1.01 version but I think Jesse means those 
instructions would work for any RT1 installation.  Mine was from 1.04 
to 1.07 and it worked fine.  (Thanks Jesse!)

The only thing I'd add to his instructions was my first ticket 
complained of not having the template files for the queues so I further 
just tarred up my templates/queues from the old machine and plopped 'em 
in the new one.  I only did the queues I created, not the 
_rt_system.   Then I fixed the permissions on the queue templates 
manually (wonder if putting those in the directory before running the 
make fixperms would've taken care of that).

Then I ran a diff on my manipulate.pm files to see where I had modified 
anything (font size on the web ui and mail content in the emails in my 
case).

Seeya,
TJ



At 11:37 AM 2/8/2001 +0200, you wrote:
>Does the procedure below work also when the versions of WebRT are not
>the same, i.e. if I have 1.0.1 on the old host and 1.0.6 on the new? 
>I'm
>using Debian GNU/Linux.
>
>Jesse wrote:
> >
> > This is a quick and dirty list of
> > the things that need to be done to move an RT1 instance from one 
> host
> > to another are as follows:
> >         Install RT on the new host.
> >         On the old host:
> >          mysqldump rt  > rtdb
> >          tar cvf transactions.tar rt/transactions
> >
> >         copy those files to the new host.
> >
> >         On the new host
> >           mysqladmin drop rt
> >           mysqladmin create rt
> >           mysql rt <rtdb
> >           cd /opt/rt; tar xvf transactions.tar
> >
> >          on your rt install dir on the new host:
> >           make fixperms
> >
> > On Tue, Feb 06, 2001 at 08:28:35PM -0600, Todd Jagger wrote:
> > > Hi,
> > >
> > > I'd like to move our rt to another machine.  I have rt all set up 
> on
> > > the new machine and was wondering if I can just tar up certain
> > > directories on the old machine, then untar them in the proper 
> place on
> > > the new machines, and have everything like it was, with all the 
> tickets
> > > in tact and such.  If so, what directories would I want to
> > > migrate?  What might break when I do this?  I know to add the 
> aliases
> > > and such but am not sure where rt has put stuff for mysql.
> > >
> > > Thanks in advance,
> > > Todd
> > >
> > >
> > > _______________________________________________
> > > rt-users mailing list
> > > rt-users at lists.fsck.com
> > > http://lists.fsck.com/mailman/listinfo/rt-users
> > >
> >
> > --
> > jesse reed vincent -- root at eruditorum.org -- jesse at fsck.com
> > 70EBAC90: 2A07 FC22 7DB4 42C1 9D71 0108 41A3 3FB3 70EB AC90
> >
> > There are no supercomputer applications that are solvable that 
> cannot be solved
> > in finite time using a fucking TRS-80 with approprite disk/tape 
> drives.  Zero.
> > 
>      -Tanj
> >
> > _______________________________________________
> > rt-users mailing list
> > rt-users at lists.fsck.com
> > http://lists.fsck.com/mailman/listinfo/rt-users
>
>--
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>
>Tapio Lehtonen                     tel: +358 9 4131 2206
>
>Tellabs Oy                         fax: +358 9 4131 2030
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>Sinimäentie 6                      email: Tapio.Lehtonen at Tellabs.COM
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>Finland                            Senior Design Engineer
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