[rt-users] Multiple installations of RT 1.0.7

[Justin Monti]

hmm... yes, this would be useful functionality, but it would still show the
enhancements for those users who provide support and do the dev work...
maybe this is something that will just have to wait until RT2 so we can
modify the status field.

Justin

----- Original Message -----
From: "Kurt Yoder" <kurt at shcorp.shcorp.com>
To: "Justin Monti" <jpm_lists at hotmail.com>
Sent: Monday, February 12, 2001 12:11 PM
Subject: Re: [rt-users] Multiple installations of RT 1.0.7


> On my installation, I have two queues: pctech and facilities. Only one
> person has admin/manipulate/display access to "facilities". If anyone else
logs
> in to the web front end, they can't see the "facilities" queue when they
filter
> for "any" queue. Is this what you're looking for?
>
> On Mon, 12 Feb 2001, you wrote:
> > Is there a way to setup multiple installations of RT on the same machine
or
> > to somehow create an "Enhancements" queue which by default is not
included
> > in the Any Queue listing?
> >
> > Basically what we want to do is reduce the noise level in our issue
tracker
> > by moving enhancement requests to a place where they're hidden until
> > explicitly asked for.
> >
> > I guess another way to do this is to add another value to the status
list of
> > "Enhancement" or something like that but as I understand it this field
can't
> > be modified in RT 1.0.x
> >
> > Suggestions?
> >
> > TIA
> >
> >
> > Justin
> >
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>