[rt-users] Login Screen

[Rich West]

More-or-less, that is correct.  If you do not want to maintain a completely
separate database of users within RT (one thing I definitely don't want to do.
:), you can open up your RT queue to allow anyone to create tickets.

With that, your users will not be able to use RT's web interface to submit
tickets.  However, you could simply create your own forms that generate an email
to the RT alias...

-Rich
--
Richard West                    mailto:rwest at wesmo.com
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>
>
> so that means that there is no  way for the user to use the web interface to
> enter a ticket unless they have accounts on rt...?
>
> donnie