[rt-users] how to change the ticket serial number when i create on WEB UI

gary garyy at tw.iasiaworks.com
Thu Feb 15 04:21:15 EST 2001


Dear Sir,

Is there the way to change current request's serial number when I create new one on WEB UI. Please kindly tell me how to do it. Very Thanks!

Rgds,
Gary Yeh
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